Shipping Policy

Effective Date: October 31, 2025

Last Updated: October 31, 2025

At MangoScoop.com, we ship globally through trusted fulfillment and logistics partners.

We aim to deliver your custom products safely and on time.

All items are made-to-order and typically processed within 2–5 business days.
You will receive an email confirmation once your order is shipped, including tracking details.

Estimated delivery after dispatch:

Delivery times are estimates and may vary based on destination, customs clearance, and courier delays.

Shipping costs are calculated at checkout based on product weight, shipping method, and destination.

Occasionally, we may offer free shipping promotions on selected items.

International orders may be subject to import duties, VAT, or customs fees charged by your local government.

These fees are not included in our prices and are the customer’s responsibility.

Once shipped, you’ll receive a tracking link by email.

If tracking shows “Delivered” but you haven’t received the item, please check with your local post office or delivery partner before contacting us.

If your order does not arrive within 30 business days of shipment:

Contact us at support@mangoscoop.com
We’ll investigate with our shipping partners and arrange a replacement or refund if confirmed lost.

Please ensure your shipping address is correct before checkout.

We cannot be responsible for items lost or delayed due to incorrect or incomplete addresses provided by the customer.

For shipping inquiries, email:

Please include “Shipping Inquiry – [Your Order Number]” in the subject line.