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Store Policies

🛍️ Store Policies

Effective Date: October 31, 2025

Last Updated: October 31, 2025

Welcome to MangoScoop.com — your trusted global store for print-on-demand apparel, mugs, and lifestyle products.

We want you to have a smooth and secure shopping experience. Please review our main store policies below.

1. Payment Policy

  • We accept payments in U.S. Dollars (USD) via PayPal.

  • You can pay using your PayPal account or any major debit/credit card through the PayPal gateway.

  • All transactions are SSL-secured and processed through PayPal’s encrypted system.

  • We do not store any payment or card details on our servers.

  • PayPal may automatically convert your local currency to USD at its exchange rate.

🔒 Your payment is always safe and protected by PayPal Buyer Protection.

2. Shipping Policy

  • All items are made-to-order and usually ship within 2–5 business days after payment confirmation.

  • We ship worldwide through reliable courier and fulfillment partners.

  • Estimated delivery times:

    • U.S. & Canada: 7–15 business days

    • Europe: 10–18 business days

    • Asia & Oceania: 10–20 business days

    • India: 5–10 business days

    • Other regions: 12–25 business days

  • Customers are responsible for customs duties, VAT, or import fees, if applicable.

  • Tracking details are provided once your order is shipped.

For detailed information, visit our Shipping Policy.

3. Refund & Return Policy

Because each item is custom-printed, we can only offer refunds or replacements in the following cases:

  • The item arrives damaged, defective, or incorrect

  • The print or product quality differs from your order

To qualify:

  • Contact us within 7 days of delivery at support@mangoscoop.com

  • Include your order number and clear photos/videos of the issue

Approved refunds are processed to your original PayPal payment method within 5–10 business days.

No refunds are issued for wrong sizes ordered, late deliveries caused by customs, or buyer’s remorse.

Please review product details carefully before purchase.

Read the full Refund & Return Policy.

4. Order Cancellation Policy

  • Orders may be cancelled within 2 hours of placement.

  • Once production begins, cancellations cannot be accepted.

  • If you wish to cancel, contact us immediately at support@mangoscoop.com with your order number.

If the order has not entered production, we will issue a full refund to your PayPal account.

5. Customer Support

For any assistance, please contact our support team:

📧 Email: support@mangoscoop.com

🌐 Website: https://www.mangoscoop.com

📍 Business Name: Mango Scoop

Our team responds to most inquiries within 24–48 business hours.

6. Policy Updates

We may update these Store Policies occasionally to reflect changes in our operations or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website means you accept these updates.

✅ Mango Scoop — Made Just for You, Delivered with Care.